FAQ
- Can I get a DVD of the videos?
- How do I get access to all the content?
- I'm a subscriber, how do I log in?
- My subscription has expired, how do I resubscribe?
- Some of the videos stop during playback, why won't they play without stopping?
- What do I do if I've lost my login details?
- Why can't I login to the main site anymore?
- Why isn't the site free?
- Why won't the videos play?
Can I get a DVD of the videos?
Check the bottom of the particular video page to see if there is a link to the supplier where you can purchase a DVD or VHS with the footage included.How do I get access to all the content?
You need to become a subscriber. Start by clicking on the Subscribe link on the main menu. On the next screen register for a subscription account by clicking the Register button. Once you have registered you are then able to select a subscription option.I'm a subscriber, how do I log in?
Use the Subscriber Login form on the left once you have subscribed. Your site username and password are the same as your subscription account.My subscription has expired, how do I resubscribe?
Login to your subscription account page to resubscribe.Some of the videos stop during playback, why won't they play without stopping?
This happens when your internet connection cannot stream the video faster than it plays. To prevent this, just pause the video when it first starts to play and allow it to build a buffer (about a minute).What do I do if I've lost my login details?
If you have lost your password you can request a new one via the login module on the main page.If you have lost all your login information, send us your details with a request for your login information to be sent. If your email address has changed since you subscribed then you must supply the Transaction ID which was first emailed to you when you subscribed. Our email is:

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